Versand
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
| Destination | Estimated Delivery |
|---|---|
| United States | 7–15 business days |
| Canada | 10–20 business days |
| Europe | 10–20 business days |
| Australia | 10–18 business days |
| Vietnam | 7–14 business days |
| Rest of World | 14–30 business days |
⚠️ Delivery times are estimates and may vary due to customs clearance, carrier delays, or peak seasons (e.g., Christmas, Lunar New Year).
Shipping Costs
- Free standard shipping on all orders (or specify threshold nếu có)
- Expedited shipping options may be available at checkout for select regions
Order Tracking
Once your order ships, you'll receive a tracking number via email within 3–5 business days. You can track your order at: 🔗 Track My Order or via the carrier's website.
Customs & Import Duties
International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages
If your package has not arrived within the estimated timeframe:
- Check your tracking number for updates
- Contact us at support@caseluxs.com with your order number
- We'll investigate and resolve within 3–5 business days
If a package is confirmed lost, we will reship or issue a full refund at no additional cost.
Contact Us
📧 support@caseluxs.com 🌐 www.caseluxs.com